Knowledge Manager
Job ID
129977
Job Type
Contract
Industry
Manufacturing
Location
Washington, DC, United States
Talascend is currently seeking a Knowledge Manager for a W-2 contract position located in Washington D.C.
LOCATION: On-Site in the Washington, D.C. Area
TRAVEL: Occasional travel may be required occasionally (up to 10%) for workshops, meetings, or stakeholder engagement.
CLEARANCE:
SUMMARY:
We are seeking an experienced and innovative Knowledge Manager to support enterprise-wide knowledge management efforts at the U.S. Department of Justice (DOJ). This on-site position is responsible for leading the design, implementation, and governance of knowledge management frameworks that enable efficient information sharing, support organizational learning, and improve overall mission effectiveness. The ideal candidate will have a background in knowledge management or information science, experience with collaboration tools and content platforms, and the ability to foster a culture of continuous improvement and cross-functional knowledge exchange.
RESPONSIBILITIES:
EDUCATION:
REQUIREMENTS:
LOCATION: On-Site in the Washington, D.C. Area
TRAVEL: Occasional travel may be required occasionally (up to 10%) for workshops, meetings, or stakeholder engagement.
CLEARANCE:
- U.S. Citizenship required.
- Must be eligible to obtain a security clearance.
- Active security clearance is strongly preferred.
SUMMARY:
We are seeking an experienced and innovative Knowledge Manager to support enterprise-wide knowledge management efforts at the U.S. Department of Justice (DOJ). This on-site position is responsible for leading the design, implementation, and governance of knowledge management frameworks that enable efficient information sharing, support organizational learning, and improve overall mission effectiveness. The ideal candidate will have a background in knowledge management or information science, experience with collaboration tools and content platforms, and the ability to foster a culture of continuous improvement and cross-functional knowledge exchange.
RESPONSIBILITIES:
- Develop, implement, and refine the DOJ’s knowledge management strategy, ensuring alignment with department-wide strategic objectives and operational needs.
- Establish and maintain standardized knowledge management policies, SOPs, and best practices to promote consistency and compliance across all components.
- Oversee content lifecycle management, ensuring accurate, current, and accessible documentation, including legal references, case resources, and operational procedures.
- Leverage platforms such as SharePoint, intranet sites, document repositories, and collaborative tools to support efficient knowledge sharing and searchability.
- Maintain a centralized knowledge repository and promote its adoption across DOJ teams through training, guidance, and process integration.
- Lead or support training programs, workshops, and knowledge-sharing sessions to encourage collaboration and organizational learning.
- Coordinate with senior leadership, program managers, legal teams, IT, and operational staff to identify valuable knowledge assets and ensure their preservation and dissemination.
- Monitor and evaluate knowledge management efforts using data analytics and feedback, and provide regular progress and impact reports to senior stakeholders.
- Serve as a champion for knowledge-sharing culture, helping teams adopt new tools and practices for continuous improvement and organizational learning.
- Stay informed on emerging trends in legal knowledge management, AI-enhanced content tools, and collaborative technologies to evolve the DOJ’s knowledge infrastructure.
- Personal Skills:
- Strategic Thinker: Able to develop long-term knowledge frameworks aligned with organizational goals.
- Collaborative: Strong interpersonal skills with a proven ability to engage stakeholders at all levels across legal, technical, and operational domains.
- Organized: Exceptional ability to manage information, maintain structure, and develop scalable systems.
- Analytical: Uses data and feedback to measure impact and improve knowledge processes.
- Change Agent: Proficient in change management principles and experienced in promoting cultural shifts related to knowledge sharing.
- Communicative: Excellent written and verbal communication skills, with a focus on clarity, engagement, and influence.
EDUCATION:
- Bachelor’s degree in Information Management, Library Science, Business Administration, or a related field.
- Master’s degree preferred.
REQUIREMENTS:
- Minimum of 5 years of experience in knowledge or information management, preferably in a public sector or legal environment.
- Experience implementing enterprise-level knowledge management systems and working with collaboration platforms such as SharePoint, Confluence, or Documentum.
- Proven track record in developing SOPs, maintaining internal documentation, and driving organizational learning initiatives.
- Experience leading cross-functional initiatives and working with diverse stakeholders.
- Familiarity with legal and regulatory information handling requirements, including confidentiality and access control.
- Proficiency in knowledge and content management platforms (e.g., SharePoint, Confluence, Documentum, etc.).
- Experience with intranet development, document tagging and categorization, and permission-based knowledge sharing.
- Understanding of emerging technologies such as AI, machine learning, and automation tools relevant to knowledge management.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.