Software Support Engineer
OVERVIEW:
In this role, you will gain hands-on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. Youll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.
RESPONSIBILITIES:
- Assist in performing OTA updates to vehicles and ensure smooth rollouts.
- Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
- Participate in testing connectivity features and document results.
- Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
- Gain exposure to vehicle communication protocols (e.g., CAN and CANoe). Contribute to the maintenance of test infrastructure
- Document issues clearly and coordinate with developers to resolve them efficiently.
- Basic understanding of LTE, WiFi, GPS, and networking concepts.
- Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
- Interest in Linux systems and embedded software testing.
- Strong analytical and problem-solving skills.
- Effective team collaboration and communication skills (written and verbal).
QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.
- 3-5 years of experience in support engineering, system testing, or a related field.
- Minimum 5 years’ experience with access control module or another component on testing and diagnosis
- Minimum 5 years’ experience with Linux and Vector tool
- Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred.
- Eagerness to grow and learn from hands-on work in automotive software testing and debugging.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
We will consider qualified applicants with a criminal history pursuant to Federal, State and Local law, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.