ServiceNow HRSD Project Manager

Job ID
129410
Job Type
Contract
Industry
Manufacturing
Pay Rate
$85.09 an hour
Location
Foster City, California, United States

A Talascend client in Foster City, CA is looking for a seasoned ServiceNow HRSD Implementation Project Manager to support the team with managing HRSD Implementation processes.  This is a contract opportunity. This individual will work to lead the implementation of ServiceNow’s HR Service Delivery (HRSD) module in a close cooperation with ServiceNow Developer, including successful design, implementation, and stabilization of the HRSD module, ensuring alignment with business needs and driving operational efficiencies.  

The ideal candidate has a blend of project management, ServiceNow expertise, and HR process knowledge to ensure successful adoption and alignment with organizational needs.

Responsibilities

  • Lead the end-to-end implementation of the ServiceNow HRSD module, ensuring timely execution of project deliverables.
  • Supporting ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities
  • Providing hands-on Project Management to ensure deadlines are met and key deliverables are always accurate
  • Working with both functional and technical teams through requirements gathering and sprint design sessions for the ServiceNow HRSD applications. Serve as the bridge between business and technical teams by translating business needs into clear technical requirements and solutions.
  • Coordinate across various PEx and IT teams to ensure project deliverables are on track and escalate issues as appropriate to be able to mitigate any risk
  • Recommend optimizations and improvements to existing solutions based on feedback from PEx stakeholders
  • Systematically tracking, documenting and communicating business requirements to the ServiceNow development team
  • Work closely with HR, IT, Compliance, and other business stakeholders to understand requirements and provide tailored solutions.
  • Develop and deliver training materials and user guides to drive adoption and system proficiency.

Qualifications

  • Bachelor's Degree in Business, HR, IT, or a related field
  • 8+ years of experience in project management with a focus on HR technology implementations.
  • 3+ years of hands-on experience implementing ServiceNow HRSD, including workflow configuration and system integrations, upgrades, enhancements
  • Knowledge of integrations between ServiceNow HRSD and other enterprise HR systems
  • Certified ServiceNow Specialist - Implementation Specialist - Human Resources or System Administrator certification is desired
  • Strong understanding of HR processes, case management, and knowledge management within ServiceNow
  • Excellent communication, problem-solving, and stakeholder management skills.
  • Familiarity with Agile/Scrum methodologies for project execution.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Drug Screen may be required.

Apply Now

We will consider qualified applicants with a criminal history pursuant to Federal, State and Local law, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.

Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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