Assistant Dealer Contractual Manager
Responsibilities:
Assist in completion of Dealer Data Verification in preparation for 2025 Recontracting of the DSSA
Assist in managing information related to DCG workload balancing
Assist in managing questions related to Change Requests being handled by a Contractual Manager outside their region
Assist in the processing of contractual changes consistent with the state franchise statutes and the Dealer Sales and Service Agreement
Assist Dealers, Dealer Candidates and client field personnel to input information as needed to complete proposals in the Dealer Contractual Information Change Request (DCICR) system
Partner with Subject Matter Experts such as client Legal and the Market Analysis Team to complete proposals
Maintain accurate contractual dealer data in the Dealer Network Planning System
Process and manage Dealer and client Leadership requests
Leverage appropriate Check Sheets and template letters to complete change requests
Draft relevant custom dealer letters for Management/Legal review in response to Dealer questions and/or concerns regarding contractual/policy issues
Draft professional correspondence to respond to dealer change requests
Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups
Complete Area Primary Responsibility (APR) notice requirements as outlined in the client Sales and Service Agreement
Request and review background checks for Dealer candidates and other relevant parties
Complete Dealer add point information worksheets with information and exhibits provided by Dealer Network Planning and Investments (DNPI)
Provide deposition or testimony regarding the processing of the Dealer requests as required by Legal
Communicate internally and externally as necessary to complete business activities
Provide support to Dealers and client personnel on the execution of contractual documents using the electronic signature process (client E-Signature)
Participate in continuous improvement activities to improve processes and increase productivity
Maintain accurate electronic dealer files in the Dealer Management System (DMS) by uploading pertinent documents
Review DCG working files hosted in SharePoint annually to identify and remove select working files to ensure accurate compliance with ILM policies and procedures per the direction of the Dealer Organization Managers
Analyze, track, maintain and provide information on Dealer requests for quality control within the Dealer Contractual Information Change Request (DCICR) System
Assist Dealers with re-contracting activities
General office work related to processing Dealer requests and maintaining dealer files such as sending and retrieving faxes, routine scanning and copying etc.
Generate and distribute program enrollment forms to program coordinators
Manage outgoing and incoming email and mail
Requirements:
Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint) and in managing database information
Strong attention to detail and the ability to multi-task
Effective analytical, statistical, and problem-solving skills
Good planning and organizational skills
Good oral, written and communication skills
Highly motivated
Good interpersonal skills and willingness to work in teams
Flexible and adaptive to change
Strong communication skills
Very organized
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.