Facilities Manager
SUMMARY:
- The Senior Facilities Manager leads a team of facilities associates in the delivery of and is responsible for the day-to-day facility operations services and maintenance activities at the assigned locations.
- The position ensures client assets are operated and maintained in a cost effective non-impacted manner while providing a safe clean and comfortable work environment.
- The Senior Facility Manager develops budgets controls costs coordinates service providers and staff activities.
- Leveraging organization skills problem solving and creative thinking they resolve escalated issues drive continuous process improvement and team development in a dynamic environment.
- The position provides regular performance feedback development and coaching to direct reports and may also manage other Facility Managers.
- Extensive interaction with internal and external customers is required to ensure seamless delivery of these services while meeting our Client's goal to provide our clients with the highest level of client service available.
RESPONSIBILITIES:
- Ensure compliance with portfolio wide initiatives local state and federal laws and governing regulations that pertain to the operating of facilities on behalf of the client as owner.
- Develop and manage facility operating budgets with the clients goals and objectives addressed for the assigned portfolio.
- Provide monthly/quarterly/annual reporting appropriate for the client track variances and ensure smooth recovery process within established targets. Achieve cost savings through maximizing utilization of suppliers and preferred vendors/contractors and by identifying additional efficiency opportunities consistent with client goals.
- Survey all assigned facilities based on an established grading program including the mechanical equipment building shell interior finishes energy effectiveness etc. and develop recommendations for improvements.
- Help to develop and gain approval for the annual capital plan including infra-structure upgrades and building modifications to ensure the building future capabilities are maintained.
- Develop and maintain a high performance team utilizing HR top grading and other tools for hiring talent and succession planning and development planning. Manage the staffing development performance and outcomes of assigned team reporting to the position.
- Ensures performance reviews and other HR procedures and duties for line staff are conducted according to policy i.e. submission of compensation base salary bonus merit increases promotions for review and approval.
- Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes scope of work definition negotiations writing contracts obtaining necessary vendor set up forms and reviewing certificates of insurance for compliance.
- Coordinate discussions with each vendor or supplier regarding goal setting performance criteria and performance review
- Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope coordinate supplier walk-through and manage national and regional supplier performance at the property level.
- Ensure client satisfaction with Facility/Property Management by providing a seamless interface into client real estate organization demonstrate leadership responsiveness and creativity in delivering services
- Accountable for the accuracy and timely updates to all systems data utilized for the account process procedures and metrics supporting IFM.
- Proactively manage all facility services and communication in accordance with account and client standard processes procedures and KPIs to ensure superior customer satisfaction and performance levels.
- Represent client real estate organization at the regional level developing and fostering regional client relationships as appropriate.
- Assist in the development and implementation of the annual management plan and achieve key objectives and performance indicators as identified by the Account Manager.
- Develop and implement innovative programs processes and projects that aim to reduce short and long term operating costs and increase productivity or longevity
- Coordinates with building operations for utility facility or other shut-down activity that can affect operations.
- Effectively manage critical Incidents zero target for controllable incidents caused by vendors employees and missed preventive maintenance work.
REQUIREMENTS:
- Strong interpersonal skills and problem solving ability
- Excellent verbal/written communication and presentation skills
- Proven record of providing excellent internal and external customer service Knowledge of standard business and accounting practices
- Advanced computer skills with emphasis on Excel and possess the ability to analyze data
- Strong organizational management and supervisory skills
- Experience in matrix management organization desirable
- Knowledge of real estate telecommunications furniture accounting and building systems helpful
- Demonstrated ability to develop successful relationships with and influence customers both internal and external.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
We will consider qualified applicants with a criminal history pursuant to Federal, State and Local law, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.