E-COMMERCE SR MOBILE APP ANALYTICS CONSULTANT
DURATION: One-year with possible extension
LOCATION: Mountain View, CA; On-Site/Hybrid Role
NOTE ***: Candidates must have US Citizenship or Green Card/Perm Resident Status
OVERVIEW:
TOP SKILLS: SQL, Tableau, Strong Presentation and Storytelling Skills, Web Analytics and Customer Journey Analytics.
This position will focus on strong native Mobile niche Analytics. and web analytics for the customer journey. This is a new role for a start-up area. Candidate will perform foundational reporting, track speed, number of customers, etc. Will build strategies to grow the health and performance of the application. Breakdown of duties would be 35% Technical with SQL queries and Google Platform; 40% providing Analytics/Root-Cause Analysis; 25% Reporting Functions with Visualizations. Important to have proficiency with a strong understanding of how analytics are being tracked - foundations from ground up with analysis skills. Key attributes are Mobile App experience and e-Commerce experience. Must have knowledge of how a product works, how fast the app is running, and how to improve performance.
PRIMARY RESPONSIBILITES:
- Lead end-to-end Mobile App Analytics, Reporting and UX for e-Commerce Business.
- Web Analytics: Customer Journey, Page Analytics, Pathing, Search Analytics, etc.
- Strong proficiency in Communication and Presentation Skills, Data Analysis, Set-up A/B testing practices/ Pre-post analysis, Web Analytics tools such as: Omniture, Firebase, DXT, etc.
- Develop and execute a comprehensive web analytic data strategy to optimize UX, CX, web performance and insights.
- Collaborate with Business Units, Category, Product, Merchandising and UX Teams to create and deliver analytic Reporting and Insights.
- Build and manage Best-in-Class Web Reporting.
- Utilize SQL to perform data analysis to extract valuable insights from large data sets such as Click Stream, and transactional data.
- Create and maintain internal mapping tables such as product hierarchy, Dates, Adobe classifications.
- Strong problem solving skills, excellent communication skills, both technical and non-technical, to convey complex insights to diverse Stakeholders.
- Demonstrate strong technical expertise in Tableau/SQL and bee well-versed with Adobe Analytics.
- Drive data thought leadership and create end-to-end Web Reporting Standards.
- Proactively Identify gaps and provide tagging requirements (Build governance in maintaining eVars, Props and Custom Events).
- Implement Best Practices for analytics, staying informed of industry trends and emerging technologies to enhance our capabilities.
- Responsible to provide weekly business performance review and insights, coordinating with product.
POSITION REQUIREMENTS:
- Bachelors or Master’s degree in business, Data Science or related field is required.
- 7-8+ years of related experience in one or more of the functional areas: Business Analytics, Mobile, Web Analytic roles. Mobile App experience is required.
- 4+ years of experience in e-Commerce or Retail or Consumer Electronics industry or Management Consulting experience is required.
- Top skills: SQL queries, Tableau, Presentation Skills/Storyteller, Web Analytics, Adobe Analytics, Customer Journey Analytics.
- Strong quantitative and analytical capabilities with high proficiency in data analysis utilizing Excel and Tableau preferred.
- Prior experience leading small teams with the ability to engage and develop talent.
- Exceptional communication skills with ability to collaborate and build effective partnerships at all levels of the organization.
- Structured and process-oriented approach to solve business and operational problems with a highly Agile approach.
- Operate seamlessly in a matrix organization; manage Stakeholders across multiple lines of business.
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Drug Screen may be required.
We will consider qualified applicants with a criminal history pursuant to Federal, State and Local law, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Talascend is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Applicants with criminal histories are encouraged to apply. To find out more visit California Fair Chance Act.
Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.
Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.